Refund Policy

Last updated: February 21, 2026

Overview

At TypeAlot, your satisfaction matters to us. We want you to be happy with your purchase. If something isn't right, we're here to help. This policy explains how refunds work for TypeAlot software licenses so you know exactly what to expect. We also offer a 14-day free trial with no credit card required, so you can make sure TypeAlot is right for you before you buy.

Before Activation

If you purchased a license and have not yet activated it, you are eligible for a full refund within 14 days of purchase. Simply contact us with your order number and we will process the refund to your original payment method.

After Activation

Because the free trial lets you evaluate every feature before buying, licenses are generally non-refundableonce they have been activated. That said, we understand issues can arise. If you hit a technical problem that prevents the software from working as described, please reach out, we'll work with you to find a solution, which may include a refund on a case-by-case basis.

Defective Software

If the software has a significant defect that affects its core functionality, contact us with a description of the issue. We will either provide a fix or, if the problem cannot be resolved, issue a full refund.

How to Request a Refund

To request a refund, please:

• Contact us through our contact form.
• Include your order number and a brief explanation of your request.
• Our team will review it and, if approved, process the refund to your original payment method.

Refund Processing

Once a refund is approved, please allow 5–10 business days for it to appear on your statement, depending on your payment provider.

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, here are a few things to try:

• Check your bank account or credit card statement — refunds can sometimes take a few extra days to appear depending on your financial institution.
• Contact your payment provider— there is often a processing period before a refund is officially posted.
• If you've done both of the above and still don't see your refund, please reach out to us through our contact form and we'll look into it for you.

Contact Us

If you have any questions about our refund policy or need help with a purchase, please get in touch using the contact form on our website. If your question is about a specific order, you can also reference the order details in your account. We'll do our best to respond promptly and make things right.